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Trade-in

I just received a $100 trade-in value in a form of a digital gift card. I paid in full for a 128 GB 14 Pro Max, $100 in a form of gift card and the rest is charged on my Visa credit card.


Does anyone know who to contact to ask for $100 refunded back to my Visa card instead of a gift card?

iPhone 14 Pro Max

Posted on Dec 21, 2022 8:11 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 21, 2022 10:28 AM

Update


I initiated a chat session with support and was given a toll free number. Chat personnel says that they (phone support) have the authority to do such thing.


So I called and explained that I'd rather get a cash back refunded to my card and have the $100 digital gift card removed from my Apple account. It's approved. Problem solved.

1 reply
Question marked as Top-ranking reply

Dec 21, 2022 10:28 AM in response to ShagCA

Update


I initiated a chat session with support and was given a toll free number. Chat personnel says that they (phone support) have the authority to do such thing.


So I called and explained that I'd rather get a cash back refunded to my card and have the $100 digital gift card removed from my Apple account. It's approved. Problem solved.

Trade-in

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