Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Secondary phone number

After upgrading to ios 16.2 I have 2 primary numbers instead of one each. Has anyone else experienced the same?

iPhone XS, 16

Posted on Dec 21, 2022 8:03 AM

Reply
Question marked as Best reply

Posted on Dec 22, 2022 12:52 PM

Hey there nils259,


Thanks for reaching out to the Apple Support Communities. If you're seeing the incorrect label for your second phone plan, check out the steps in the following resource that can help with changing the label: Using Dual SIM with an eSIM - Apple Support


Label your plans
After your second plan is activated, label your plans. For example, you can label one plan Business and the other plan Personal.

You'll use these labels when you choose which phone number to use for making or receiving calls and messages, to designate a number for cellular data, and to assign a number to your contacts so you know which number you will use.

If you change your mind later, you can change your labels by going to Settings, tapping either Cellular or Mobile Data, and then tapping the number whose label you want to change. Then tap Cellular Plan Label and select a new label or enter a custom label.


Let us know if that's able to help.


Have a great day!

2 replies
Question marked as Best reply

Dec 22, 2022 12:52 PM in response to nils259

Hey there nils259,


Thanks for reaching out to the Apple Support Communities. If you're seeing the incorrect label for your second phone plan, check out the steps in the following resource that can help with changing the label: Using Dual SIM with an eSIM - Apple Support


Label your plans
After your second plan is activated, label your plans. For example, you can label one plan Business and the other plan Personal.

You'll use these labels when you choose which phone number to use for making or receiving calls and messages, to designate a number for cellular data, and to assign a number to your contacts so you know which number you will use.

If you change your mind later, you can change your labels by going to Settings, tapping either Cellular or Mobile Data, and then tapping the number whose label you want to change. Then tap Cellular Plan Label and select a new label or enter a custom label.


Let us know if that's able to help.


Have a great day!

Secondary phone number

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.