Internet connection

good evening, I downloaded vpn yesterday, and today I deleted it, and the internet stopped working, the speed is almost zero. Can you help me with that?

iPhone XR, iOS 16

Posted on Dec 21, 2022 8:41 AM

Reply
1 reply

Dec 22, 2022 1:21 PM in response to melandex

Hi melandex,


If you are having network connection issues after using a VPN, follow the information in Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues. This resource contains the following topics:


    1. Check basic settings on your device
    2. Check for VPN connections and third-party firewall or security software
    3. Use caution if you choose to delete VPN apps or other software
    4. More help

As you have already removed the app, make sure there are no additional items in Settings > General > VPN  and Settings > General > Profile as seen in the article provided.


These steps should help with isolating what you've been experiencing.


Take care.

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Internet connection

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