I caught some error about my ip 14 promax.Firstly, when i turn on, sometimes some stripes appear for about half a second. They show up in both always on-display on and off mode. And secondly, if i in always on-display off mode, when i turn on, it took me about 1 second to show my homescreen picture. It will show time and black screen, then 1 second later it will show background screen. i wonder is that an error? What can i do now.
iPhone 14 Pro Max
Hi there quanle191,
That's certainly two strange things to occur for the Lock Screen! We'd like to confirm more details to better understand the issues you're seeing, along with ruling out some general possible causes:
Cheers!
Quanle19,
Thanks for providing us with those details. To further isolate the issue, we'll need to ask a few more questions and provide you with a few steps that may help resolve this issue:
1. Did you set up your iPhone as new or was it restored from a backup? This helps to determine if there may be an issue that was stored in the backup itself. Which then, transferred to your new device during this process. If that's the case, we'd be happy to provide you steps on how to restore your device to factory defaults, if need be.
2. If your device was set up as new, we suggest that you reach out to Apple concerning this issue. Completing this step is to ensure that your device is not experiencing a hardware issue. You can follow this link to connect with them directly: Get Support
All the best.
Thank for the reply.
I would like to answer the question.
3 and 4. Yes, i've tried restart and update to the newest version, but everything is still the same .
Btw, i got a video capture the error , if that can help you figure out this error more.
Error in turn on process
