Why won’t my iPhone update the iOS 15.7.2 ? It will not let me turn on my cellular data on until I update my phone

Why won’t my iPhone allow me to update my phone to iOS 15.7.2

iPhone 7, iOS 14

Posted on Dec 21, 2022 9:51 AM

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Question marked as Top-ranking reply

Posted on Dec 22, 2022 1:56 PM

Hi there jataezhailynn,


If you're seeing an alert on your iPhone indicating an update is required to use cellular data, you'll want to follow the steps in this link to connect your iPhone to a computer to complete the update: If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart


Take care.

2 replies
Question marked as Top-ranking reply

Dec 22, 2022 1:56 PM in response to jataezhailynn

Hi there jataezhailynn,


If you're seeing an alert on your iPhone indicating an update is required to use cellular data, you'll want to follow the steps in this link to connect your iPhone to a computer to complete the update: If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart


Take care.

Dec 22, 2022 1:57 PM in response to jataezhailynn

If the link provided by Sparks0829 doesn’t solve the problem Go to Settings/General/About and look at Modem Firmware. Is the entry blank? If it is you need to reinstall it by restoring the phone to factory settings, then restoring a backup. Back up the phone first, of course:

  1. How to back up your iPhone, iPad, and iPod touch - Apple Support
  2. Restore your iPhone, iPad, or iPod to factory settings - Apple Support - follow the instructions to restore using your computer, do not using Settings/General/Reset (which is not included in those instructions)
  3. Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


If the modem firmware DOES have a value you may have a hardware problem. The first step is what I just posted, but after that you need to contact Apple support using the Get Support link at the top of this page.

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Why won’t my iPhone update the iOS 15.7.2 ? It will not let me turn on my cellular data on until I update my phone

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