A charge

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katlyn134 Author

Level 1

4 points

A charge

I got charged 12 dollars and was only refunded 6 dollars from it.

iPhone XR, iOS 16

Posted on Dec 21, 2022 4:31 PM

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Answer 1

Top-ranking reply

Raicya

Level 10

209,175 points

Dec 22, 2022 4:37 AM in response to katlyn134

Refunds are not guaranteed. For more information, see the Terms & Conditions.

Get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)

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Answer 2

Raicya

Level 10

209,175 points

Dec 22, 2022 9:52 AM in response to katlyn134

But when they change came out of my back they took 12 dollars.

Don't understand what you mean by that.

Have you received an invoice from Apple twice?

If so, it should state on each invoice, an invoice number and what is being invoiced.

Get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)

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Answer 3

katlyn134 Author

Level 1

4 points

Dec 22, 2022 9:45 AM in response to Raicya

I got a refund for what they were supposed to charge. I accidentally purchased something for 6 dollars. But when they change came out of my back they took 12 dollars. So when I asked for the refund they only refunded what they were originally supposed to charge, which was 6. So I dying know what the other 6 is from.

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A charge

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