My fitness pal app is saying my Apple ID is tied to a premium subscription but i can’t access it

Hello Gardingmike,

Welcome to Apple Support Communities!

We want to help you resolve the billing and subscription issue with the Fitness Pal app.

We see you viewed the Apple Support page for How to contact an app developer - Apple Support

The Apple Support page you viewed has the best steps to take for a billing issue within the app. Reaching the developer directly will be the next step to take:

"Contact the developer of an iOS, iPadOS, or watchOS app

1. Open the App Store on your iPhone or iPad.
2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID."

We hope this helps to reach them directly to resolve the subscription issue from within their app.

Cheers!