I have an iPad and an iPhone. All of my emails sub folders are showing up on my iPhone but quite a few of them are missing on my iPad. I’ve deleted the account and added it back in but nothing changed. I have a comcast.net email address. Why are some of the email folders not showing up on iPad? I have an iPad Pro 11” 3rd gen.
iPad Pro 11-inch Wi-Fi
Have you updated your iPad to the most recent version of iPadOS (i.e., 15.7.2 or 16.2)? If not, you should do so.
If you cannot see the mailbox sub-folders, do you see a blue arrow in the Mail sidebar for the containing mailbox folder? If yes, tap the arrow; when expanded, the arrow will point downwards - as show here:
In the above example, the “Apple” folder is a contained within the “Test Folder” mailbox. You’ll note that you’ll only see the mailbox folders listed in the sidebar - and not the main window.
Have you updated your iPad to the most recent version of iPadOS (i.e., 15.7.2 or 16.2)? If not, you should do so.
If you cannot see the mailbox sub-folders, do you see a blue arrow in the Mail sidebar for the containing mailbox folder? If yes, tap the arrow; when expanded, the arrow will point downwards - as show here:
In the above example, the “Apple” folder is a contained within the “Test Folder” mailbox. You’ll note that you’ll only see the mailbox folders listed in the sidebar - and not the main window.
LotusPilot, you are absolutely right. I thought I HAD clicked on the blue arrow pointing right under InBox. As soon as I did, the arrow pointed down, the InBox expanded and all of my sub folders appeared. Thanks so much for your help! Happy Holidays!!!!
You are very welcome. This one caught me as well 🙂
I’m delighted that the problem has been successfully resolved. Happy Holidays!
Email subfolders
