Google search NOT google chrome

Why does a web page load then say website not available in ggole search on my new ipad air



iPad Pro, 15

Posted on Dec 22, 2022 12:45 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 24, 2022 3:14 PM

Hello Jamhomers22,


Thank you for reaching out in Apple Support Communities. Do you recall if that specific website is valid and is entered correctly? We also suggest using Safari to see if you can access that website. If you encounter that same error message in Safari, there are troubleshooting steps available that can help resolve loading a website. Here are the steps we recommend to follow:


Connect to a different network
Try to load a website, like www.apple.com, using cellular data. If you don't have cellular data, connect to a different Wi-Fi network and then load the website.

If you're using a VPN (Virtual Private Network), check your VPN settings. If you have a VPN turned on, some apps or websites might block content from loading.

Restart your device
Turn off your device and turn it on again.
Restart your iPhone 
Restart your iPad 
Restart your iPod touch

Clear website data
You can clear website data occasionally to improve Safari performance.
1. Go to Settings > Safari.
2. Tap Clear History and Website Data.
3. Tap Clear History and Data to confirm.

Turn on JavaScript
Turn on JavaScript if it's not already on.
1. Go to Settings > Safari > Advanced.
2. Find the JavaScript feature.
3. Tap the button to turn on JavaScript.

Get more help
If the issue continues and only affects a certain website or webpage, check if you have Private Relay turned on. You can temporarily turn off Private Relay in iCloud Settings. If Safari still doesn't load websites and you tried all of these steps, contact the website developer for more help.

These steps are outlined in this helpful article and can resolve this behavior: If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch


We look forward to hearing back from you with an update.


Kind regards.



5 replies
Question marked as Top-ranking reply

Dec 24, 2022 3:14 PM in response to Jamhomers22

Hello Jamhomers22,


Thank you for reaching out in Apple Support Communities. Do you recall if that specific website is valid and is entered correctly? We also suggest using Safari to see if you can access that website. If you encounter that same error message in Safari, there are troubleshooting steps available that can help resolve loading a website. Here are the steps we recommend to follow:


Connect to a different network
Try to load a website, like www.apple.com, using cellular data. If you don't have cellular data, connect to a different Wi-Fi network and then load the website.

If you're using a VPN (Virtual Private Network), check your VPN settings. If you have a VPN turned on, some apps or websites might block content from loading.

Restart your device
Turn off your device and turn it on again.
Restart your iPhone 
Restart your iPad 
Restart your iPod touch

Clear website data
You can clear website data occasionally to improve Safari performance.
1. Go to Settings > Safari.
2. Tap Clear History and Website Data.
3. Tap Clear History and Data to confirm.

Turn on JavaScript
Turn on JavaScript if it's not already on.
1. Go to Settings > Safari > Advanced.
2. Find the JavaScript feature.
3. Tap the button to turn on JavaScript.

Get more help
If the issue continues and only affects a certain website or webpage, check if you have Private Relay turned on. You can temporarily turn off Private Relay in iCloud Settings. If Safari still doesn't load websites and you tried all of these steps, contact the website developer for more help.

These steps are outlined in this helpful article and can resolve this behavior: If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch


We look forward to hearing back from you with an update.


Kind regards.



Dec 24, 2022 6:08 PM in response to bryanr14

Type o on original post i am referring to google search loading then dropping.safari and chrome loads this website fine As does other browsers .my ipad pro loads the website fine it is my new ipad air that drops the site on google. this is the site for menards.ive cleared history and restarted multiple times ,no vpn,java is on,no private relay .also deleted google app and reloaded. THIS HAS ONLY HAPPENED WITH NEW IPAD AIR -IPAD PRO NEVER HAS PROBLEMS LOADING WEBPAGES .so far this is the first issue like this but im feeling there will be more with the ipad air.


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Google search NOT google chrome

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