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magic keyboard does not play pause

magic keyboard does not play pause

iMac 21.5″, macOS 13.0

Posted on Dec 22, 2022 1:25 PM

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Question marked as Best reply

Posted on Dec 24, 2022 5:41 PM

Hey there caleb1027,


Let's team up to rule out some possible causes, along with confirming more details to better understand what's happening:


  1. You mentioned that the play/pause key(F8) doesn't respond when pressed, but does this occur within every app in which you play a video?
  2. When did this start to occur?
  3. Sometimes unexpected behavior can be resolved with a restart. Check out the section 'Restart' here: Log out, sleep, wake, restart, or shut down your Mac
  4. From your post, we see you have macOS 13.0, but the latest version is macOS 13.1. You can verify this by clicking on the Apple logo at the top left corner of the screen, then on ‘About This Mac’. In case you needed it, this link shows how to first back up, then Update macOS on Mac.
  5. We also recommend taking the steps near the bottom under the section 'If other keys don’t work' from this link: If your Mac doesn’t respond to key presses


Cheers!

3 replies
Question marked as Best reply

Dec 24, 2022 5:41 PM in response to caleb1027

Hey there caleb1027,


Let's team up to rule out some possible causes, along with confirming more details to better understand what's happening:


  1. You mentioned that the play/pause key(F8) doesn't respond when pressed, but does this occur within every app in which you play a video?
  2. When did this start to occur?
  3. Sometimes unexpected behavior can be resolved with a restart. Check out the section 'Restart' here: Log out, sleep, wake, restart, or shut down your Mac
  4. From your post, we see you have macOS 13.0, but the latest version is macOS 13.1. You can verify this by clicking on the Apple logo at the top left corner of the screen, then on ‘About This Mac’. In case you needed it, this link shows how to first back up, then Update macOS on Mac.
  5. We also recommend taking the steps near the bottom under the section 'If other keys don’t work' from this link: If your Mac doesn’t respond to key presses


Cheers!

magic keyboard does not play pause

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