The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I recently bought the Magic Keyboard 2 years ago and never had an issue till now, the keys “Z, X, C” and “V” don’t work anymore, I’ve tried to reset update and turn off mouse keys but it doesn’t seem to work, if there are any other solutions please let me know thank you very much
iPad Air, iPadOS 17
As described, your keyboard may have a fault.
You might be well, advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Magic Keyboard:
Magic Keyboard doesn’t work,
