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Why my new iPhone is disabled

How do I add another iphone

iPhone 11 Pro Max, iOS 16

Posted on Dec 22, 2022 4:58 PM

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Question marked as Best reply

Posted on Dec 22, 2022 5:29 PM

You have 2 problems. First, an iPhone must have a SIM card, it connects the phone to the cellular network. If the phone is disabled:


If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️



After restoring the phone using one of the methods above you can restore your most recent backup.

3 replies
Question marked as Best reply

Dec 22, 2022 5:29 PM in response to wynterlika

You have 2 problems. First, an iPhone must have a SIM card, it connects the phone to the cellular network. If the phone is disabled:


If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️



After restoring the phone using one of the methods above you can restore your most recent backup.

Why my new iPhone is disabled

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