Spirited not playing on Apple+

I have an Apple+ subscription and I use my Roku to watch. All of the other content I’ve tried to watch plays just fine but when I go to watch Spirited, I get a video playback error that tells me to check my internet connection.

I’ve gone through all of the troubleshooting steps I can find, but none of them address when just one piece of content won’t load. Super frustrating- any thoughts? (It also won’t load on my phone, so it’s not just a Roku issue).