I have a MacBook Pro 16" 2021 running the new Ventura 13.1. I tried to enable the new Private Relay feature in iCloud but it has been stuck on "Loading" for a couple of weeks (since I installed Ventura 13.1) and I can't turn it off. I have enabled Private Relay on my other Apple devices (iPhone 12 mini and iPad Pro 4th Generation) with absolutely no issues. How can I get this fixed?
MacBook Pro 16″, macOS 13.1
I will tell you how I solved this: I deleted NordVPN app, also FortinetClient VPN (from work), then I was able to reach the Settings > Icloud > Private Relay and turn it off.
Private Relay is not compatible with other VPN settings (a warning message shows up when you try to enable the setting and gets stuck).
I hope this solve your issue.
I will tell you how I solved this: I deleted NordVPN app, also FortinetClient VPN (from work), then I was able to reach the Settings > Icloud > Private Relay and turn it off.
Private Relay is not compatible with other VPN settings (a warning message shows up when you try to enable the setting and gets stuck).
I hope this solve your issue.
juan josefromtorrelodones wrote:
Private Relay is not compatible with other VPN settings (a warning message shows up when you try to enable the setting and gets stuck).
Private Relay also isn't a VPN. If you are expecting it to replace the functionality of those VPN clients, you might be in for a surprise.
Thank you! This was exactly the hint I needed. Although I had turned-off and disabled by VPN (ExpressVPN) before trying to start Private Relay, I had not deleted/removed the application from my MacBook Pro. Once did totally delete the application, the toggle to turn off Private Relay appeared and was accessible. I was finally able to turn it off and get my machine back.
I have elected not to use Private Relay on my MacBook as I use if for work in addition to personal use. My employer requires I have a VPN installed so I can't use Private Relay if it is incompatible with my VPN. Once I got Private Relay turned off, I reinstalled my VPN and reenabled it. I won't be turning Private Relay on.
I will note that I was able to start Private Relay on my iPad Pro - 4th Generation (iPadOS Version 16.2) with the VPN installed but not enabled. Living dangerously, I reenabled my VPN once Private Relay was turned on and they have been coexisting problem-free for about a month, now. No known or observed issues.
I reply myself: It was not even NordVPN causing the issue (at least not the NordVPN you can install from the Apple Store). It was Fortinet VPN client software the culprit. What a crap piece of software that is, it's giving me problem in any environment, not only macOS.
Try booting into Safe Mode then restart normally.
Thanks, but I already tried that and there was no change. Private relay was stuck in "Loading" even in Safe Mode. I tried again with the same results.
Private Relay Stuck On "Loading"
