graziella 257 Ipad

Hello graziella257,

Our apologies for any confusion. The article previously referenced outlines the proper steps for resolving Wi-Fi connection issues. Another device isn't required when completing those steps. For reference, a summary of those steps are outlined below, but can be found outlined in more detail via the link previously provided.

1. "Make sure that your router is on and that you're within range"
2. "Make sure that Wi-Fi is on and that you can see your network"
3. "If asked, enter your Wi-Fi password"
4. "Check for issues with your Wi-Fi network"
5. "Check your cables and connections"
6. "Restart"
7. "Reset your network settings"

If your iPhone or iPad won't connect to a Wi-Fi network

If you continue to have issues connecting to the Wi-Fi network after completing those steps, can you clarify upon the issue you're facing after you enter the Wi-Fi password? For example, are you seeing a prompt that the password is incorrect or a different issue? Please be as detailed as possible as this will help guide us through additional troubleshooting steps.

Have a wonderful day!

Hi there graziella257,

This article provides the information and steps to use when your iPad won’t connect with a Wi-Fi network: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Please let us know the results when you're able.

All the best.

Hi graziella257,

Thank you for using the Apple Support Communities. You’ve posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.

Thanks!