Replay not working
When I click on "get started" nothing happens. Replay is not working. And the problem is not in my settings.
What else can I do?
MacBook Air
Question marked as
User profile for user:
Gena_D
User level:
Community Specialist
Hello Mc_loli,
Let's start off by checking the helpful steps in this article lined to your postwhich can help with this issue: How to get your Apple Music Replay. Make sure to follow the troubleshooting steps at the bottom if needed:
"If you don't see Replay
You might need to play more music. Look for a progress bar on the Replay site to see how much music you need to listen to. As soon as you've played enough music, you'll get a notification that your Replay is ready.
If you still don't see Replay, make sure that Use Listening History is turned on for all of your devices:
- On your iPhone or iPad: Go to Settings > Music and turn on Use Listening History.
- On your Mac: In the Apple Music app, choose Music > Settings, click the General tab, then select Use Listening History.
- On your Android: At the top of the Apple Music app, tap the More button
, tap Settings, then turn on Use Listening History."
Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!