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TiHu4HH Author

Level 1

14 points

Omron Connect shows inactive in Apple Health

Does someone found a solution?

I found this mess. from reklaw25 (thx)

"I called Omron support. Here is the solution:

Open App on your iPhone.

Press '+' at bottom of screen.

Choose 'Profile'.

Choose 'App Settings'.

Under "Share data with other apps", choose 'Apple Health'.

Turn on data you want Omron to share with Apple Health.

Tap 'Link'.

Tap the Omron Connect Dashboard. It will begin syncing all past data."

BUT the sync does not happen. I guess because Apple health has Onron Connect still as inactive :-(

Posted on Dec 23, 2022 8:57 AM

Similar questions

Significant delays whenever anything tries to sync with Health, or whenever I try to view data. I don't know when this first started, but now, whenever any app tries to sync with Health, I experience this really long delay, sometimes lasting over a minute. If I close the app during this delay, the sync never finishes. If I wait it out, the sync sometimes finishes. The weird thing is I'm also experiencing this with Health itself: if I go to log a medication as taken, it doesn't show on my log as taken unless I wait roughly a minute. If I force quit Health, and restart it, sometimes it shows as taken, sometimes I get to log it over again and just wait. Some answers to general questions that I know may be asked. :) Yes, I have my iPhone, my watch, and all third party apps up-to-date. Yes, this issue occurs with multiple apps from multiple developers, including from Apple Health itself. This is not related to a specific app. Yes, if I disable Health access for one of the third party apps and then try to log something, no freeze occurs. If I turn access to Health back on for that app, I'll experience the same freeze the next time I log something. No, this is not tied to a sfecific health metric. This happens with the medication tracker in Health, but also with apps that log workouts, with apps that log food, with apps that log blood pressure, and with apps that log weight. One curious thing: if I look at the apps that have access to Health, I see Health itself appears twice. One instance of it seems to be specifically related to medication tracking, the other seems to have to do with the heart rate and other Apple Watch metrics. Also, if I go into Health and try to view a stat such as weight, the initial data that shows up is old. For example, I just did this and saw my weight from October 23. If I wait about a minute, the weight I logged just this morning shows up. I log daily, so there should be a lot of data since October 23. Happy to provide any aditional info as this issue is really effecting me and I need to get it resolved. I've come to count on my ability to use Health to centralize a lot of data from various apps as it helps me work with my doctors to spot trends -- indeed, that's the real power of all this. When apps don't sync reliably though, or when I have to wait over a minute and just hope things might actually work, the solution is no longer viable. Thanks for any and all help with this.
3389 4

1 reply

TiHu4HH Author

Level 1

14 points

Dec 23, 2022 9:34 AM in response to TiHu4HH

Got it :-)

Background Sync got to be switched on for Omron Connect !!

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Omron Connect shows inactive in Apple Health