iPhone won't roam
My iPhone 13 wont roam in New Zealand. I've talked with my home carrier, selected a local network, and ensured all the obvious settings are correct. Fixes?
User profile for user:
LeleN1
User level:
Community Specialist
Hi bwilliamb,
Thanks for posting in Apple Support Communities! Since you're having issues with roaming, follow the guidance below from the article About cellular data roaming options for your iPhone and iPad:
- "If the date and time are wrong after you arrive, go to Settings > General > Date & Time. Make sure that Set Automatically is turned on.
- Turn on Airplane Mode for about 30 seconds. Then turn it off again and let your iPhone automatically select the best network.
- If you see No Service or SOS only in the status bar of your iPhone, open Settings and tap Cellular, or Cellular Data, or Mobile Data. Tap Cellular Data Options and make sure that Data Roaming is on.
- If you still need help, try a different SIM card or contact your carrier for more information."
These steps can resolve issues with roaming. If you're still having trouble with service, contact Apple Support for further assistance.
Cheers!