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Connecting to tv

Since I updated my phone I am not able to connect to my computer or my tv using my Verizon hotspot

iPhone SE, iOS 11

Posted on Dec 23, 2022 12:23 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 26, 2022 12:20 PM

Hello Jping1942,


If you're unable to connect other devices to your iPhone Personal Hotspot, If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular) provides some troubleshooting steps that can help resolve the most common issues with your Hotspot, and not being able to connect to it.


"On the device that provides Personal Hotspot, go to Settings > Personal Hotspot, then follow these steps:

  1. Make sure that Allow Others to Join is on. 
  2. Remember the device's Wi-Fi network name and password that appear on this screen. If you want to change the Wi-Fi network name, learn how to change your device name.
  3. If you're using an iPhone 12 model or later, turn on Maximize Compatibility.* Then try connecting your devices again to your Personal Hotspot.
  4. Stay on this screen until you connect your other device to the Wi-Fi network. 

On the device that needs to connect to Personal Hotspot, follow these steps:

  1. Turn Wi-Fi off and back on.
  2. Make sure that you connect to the correct Wi-Fi network. The network name is the same as the iOS device that provides Personal Hotspot and the Personal Hotspot icon  might appear next to it.
  3. If you see a password error when you try to join Personal Hotspot, check the Wi-Fi password: On the device that provides Personal Hotspot, go to Settings > Personal Hotspot to see the Wi-Fi password."


If you're still unable to connect after giving those steps a try, let us know exactly what occurs when you attempt to connect your computer or TV. For example, do you receive an error, do those devices not recognize the network at all, or something else?


Regards.


1 reply
Question marked as Top-ranking reply

Dec 26, 2022 12:20 PM in response to Jping1942

Hello Jping1942,


If you're unable to connect other devices to your iPhone Personal Hotspot, If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular) provides some troubleshooting steps that can help resolve the most common issues with your Hotspot, and not being able to connect to it.


"On the device that provides Personal Hotspot, go to Settings > Personal Hotspot, then follow these steps:

  1. Make sure that Allow Others to Join is on. 
  2. Remember the device's Wi-Fi network name and password that appear on this screen. If you want to change the Wi-Fi network name, learn how to change your device name.
  3. If you're using an iPhone 12 model or later, turn on Maximize Compatibility.* Then try connecting your devices again to your Personal Hotspot.
  4. Stay on this screen until you connect your other device to the Wi-Fi network. 

On the device that needs to connect to Personal Hotspot, follow these steps:

  1. Turn Wi-Fi off and back on.
  2. Make sure that you connect to the correct Wi-Fi network. The network name is the same as the iOS device that provides Personal Hotspot and the Personal Hotspot icon  might appear next to it.
  3. If you see a password error when you try to join Personal Hotspot, check the Wi-Fi password: On the device that provides Personal Hotspot, go to Settings > Personal Hotspot to see the Wi-Fi password."


If you're still unable to connect after giving those steps a try, let us know exactly what occurs when you attempt to connect your computer or TV. For example, do you receive an error, do those devices not recognize the network at all, or something else?


Regards.


Connecting to tv

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