accept media transfer
how to set iPhone's settings to accept media transfer? tranfer photos to laptop, PC don't recognize iphone. you Photos app, say: update device settings to accept media transfer
iPhone XS Max
Question marked as
Top-ranking reply
User profile for user:
green500
User level:
Community Specialist
Hello GangSui,
Welcome to Apple Support Communities.
We understand that you want to transfer photos from your iPhone to your PC. We are happy to help.
Please follow the steps here, in order to resolve your iPhone not being recognized by your computer: If your computer doesn't recognize your iPhone or iPad - Apple Support
- "Look in the Finder or iTunes
- Update the software on all devices
- Connect your device directly to your computer
- Trust your computer, if asked
- Allow the accessory to connect
- Restart your devices
- Try a different port, cable, or computer
- Contact us"
Please follow the steps here to transfer your photos: Transfer photos and videos from your iPhone or iPad to your Mac or PC - Apple Support
"Import to your Windows PC
You can import photos to your PC by connecting your device to your computer and using the Windows Photos app:
- Update to the latest version of iTunes on your PC. Importing photos to your PC requires iTunes 12.5.1 or later.
- Connect your iPhone or iPad to your PC with a USB cable.
- If asked, unlock your iOS or iPadOS device using your passcode.
- If you see a prompt on your iOS or iPadOS device asking you to Trust This Computer, tap Trust or Allow to continue."
Let us know if you have further questions.
Take care.