You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apple mail rules not working

I'll try to be brief. Some years ago when it was still allowed, I set up a secondary email address (xxxxx@icloud.com). Over the last six months or so spam to that address has increased and then doubled and tripled. One day there were 78 spam emails between 9am and noon. So I went to look at the email online thinking I could delete that address, except it wasn't anywhere to be found. I called support.


A helpful support person explained that the xxx@icloud.com addresses had been discontinued a good while ago. But, she explained, email addressed to my no-longer-existant email address would still be sent through to my primary email. As if it were an escape hatch.


Why? She couldn't tell me. Could that no-longer-existant email address be deleted? No.

So in theory, a thousand spam emails come addressed to the no-longer-existant email address every day, and they are fed directly into my main address? Yes, she said. That's the case. (I didn't ask why I never received notification that the no-longer-existant email address no longer existed.) First thing, I changed the no-longer-existant email address to the functioning one everywhere on line.


Then I sat down to write an Apple Mail rule. If 'any recipient' contained any part of the no-longer-existant email address, it was to go straight to the trash. I wrote the rule in several stages, the full address and then the address broken down.


At first this seemed to have worked, but now those emails addressed to the no-longer-existant email address have started popping up again.


It feels a little bit like a haunting. What can I do to fix this?


Any help much appreciated.

MacBook Pro 15″, macOS 10.14

Posted on Dec 23, 2022 3:09 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 24, 2022 12:21 AM

Your primary Apple ID that is signed in Mac system preferences could be example1@gmail.com or other , but the mail address say example1@icloud.com is still configured in internet accounts , this account will be shown in your mail application ( IMAP account ) , this mail address is revealed to recipients they can send mails it could be spam or pure mails , definitely they will strike on server and received in mail application .

It depends upon you to stop using this account Use your Internet accounts on Mac – Apple Support ( select them and click on subtract sign ) or create rules from mail application / also block them Block or unblock senders in Mail on Mac - Apple Support

Note : if you have deleted this mail account from server and thirty days are not crossed the account is slowly being removed ( also its data will start erasing ) , it depends upon you to recover the account by revealing alfa numeric code to apple senior care advisor How to delete your Apple ID account - Apple Support

Note : you mentioned .

A helpful support person explained that the xxx@icloud.com addresses had been discontinued a good while ago.

It means thirty days are not crossed , recover the account once again .




Similar questions

1 reply
Question marked as Top-ranking reply

Dec 24, 2022 12:21 AM in response to Rosina Lippi-Green

Your primary Apple ID that is signed in Mac system preferences could be example1@gmail.com or other , but the mail address say example1@icloud.com is still configured in internet accounts , this account will be shown in your mail application ( IMAP account ) , this mail address is revealed to recipients they can send mails it could be spam or pure mails , definitely they will strike on server and received in mail application .

It depends upon you to stop using this account Use your Internet accounts on Mac – Apple Support ( select them and click on subtract sign ) or create rules from mail application / also block them Block or unblock senders in Mail on Mac - Apple Support

Note : if you have deleted this mail account from server and thirty days are not crossed the account is slowly being removed ( also its data will start erasing ) , it depends upon you to recover the account by revealing alfa numeric code to apple senior care advisor How to delete your Apple ID account - Apple Support

Note : you mentioned .

A helpful support person explained that the xxx@icloud.com addresses had been discontinued a good while ago.

It means thirty days are not crossed , recover the account once again .




apple mail rules not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.