When i make a call on my phone using airpods pro 2nd generation and Google duo (meet), the airpods disconnect and the app freezes. This doesn’t happen with my aidpods 1st gen. I tried another 2nd gen, the same problem happens.
i tried resetting both of the phone and airpods
uninstalling and re installing google duo
updating my phone to the latest software version
nothing changes
any help ?
Hello moataz184,
Welcome to Apple Support Communities.
We understand that when using your AirPods Pro with the Google Meet app that the app becomes unresponsive and the AirPods will disconnect. We are happy to help.
Which phone are you using with the AirPods? Does this happen when using Google Meet and the AirPods with any other devices? These answers will help us to further isolate the cause and get on a path to a resolution.
If you haven't already, try testing the same AirPods with a different app, or make a call using either the Phone app or FaceTime. Does it work as expected then? If it does, that suggests the issue is only happening with the Google software you mentioned, and we'd recommend contacting their support directly since you already reinstalled their app: How to contact an app developer
Let us know if you have further questions.
Take care.
Airpods pro 2nd generation, google duo (meet)
