You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Help I’m getting a message about my iphone battery not being a legitimate verified apple battery. My phone is now having trouble charging and is unfortunately not updated. How do I get my iphone 11pro to charge so I can update it?
iPhone 11 Pro, iOS 14
Did you replace the battery in the phone recently? If you did, the shop did not install a genuine Apple battery. Take the phone back and get the right part installed or get your money back.
You will only find a genuine battery at the Apple Store or an authorized Apple Service Shop.
When the correct part is installed, the message will go away and the battery will charge normally and Battery Health - Maximum Capacity will be at 100%
If you did not have the battery replaced, then you need to head to the Apple Store or authorized Apple Service shop to let them take a look.
Did you replace the battery in the phone recently? If you did, the shop did not install a genuine Apple battery. Take the phone back and get the right part installed or get your money back.
You will only find a genuine battery at the Apple Store or an authorized Apple Service Shop.
When the correct part is installed, the message will go away and the battery will charge normally and Battery Health - Maximum Capacity will be at 100%
If you did not have the battery replaced, then you need to head to the Apple Store or authorized Apple Service shop to let them take a look.
Help I’m getting a message about my iphone battery not being a legitimate verified apple battery. My phone is now having trouble charging and is unfortunately not updated. How do I get my iphone 11pro to charge so I can update it?
