Orange microphone icon mutes calls

Kimmielou546 Said:

"Orange microphone icon mutes calls: Unless I use speaker, I can’t hear my caller (inbound or outbound) and I believe the orange microphone setting is the culprit. [...]Any ideas?"

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Troubleshooting a Muted iPhone:

A. Unmute the Apps: Adjust the volume bar on the apps themselves.

B. A Few Links that May Help:

• If you Hear No Sound or Distorted Sound from your iPhone, iPad, or iPod touch Speaker - Apple Support

• If the Microphones on your iPhone aren't Working - Apple Support

• Control Audio Playback on AirPods with iPhone - Apple Support

• Adjust Audio and Visual Settings on iPhone - Apple Support

• Adjust the Volume on iPhone - Apple Support

• Volume Output: If you Can't Hear a Person on a Call or Voicemail or if the Sound isn't Clear on your iPhone - Apple Support

• Volume Input: if your Microphone isn’t Working or People Can’t Hear you While you’re on a Call -Apple Support