Apple Music problem

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Apple Music problem

my wife and I have a family sharing Apple Music account: The subscription goes off her account but I am the organizer. I accidentally cancelled the subscription on my phone and lost all my music while her music is still there on her phone. It still shows on her phone that I am part of the family sharing. How do I get back to being where I was? Can I or have I lost all the music on my phone, but I cannot understand why she still has music. Please help!

iPhone 14 Pro Max, iOS 16

Posted on Dec 24, 2022 7:48 AM

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Answer 1

Limnos

Level 10

426,545 points

Dec 24, 2022 1:55 PM in response to spencerfromcape town

The subscription goes off her account

It appears therefore she is the one with the subscription. You cannot cancel a subscription made by somebody else. It sounds like whatever you did canceled your participation in the subscription, in which case everything associated with it is lost and will have to be rebuild from ground up, sorry.

She didn't lose anything because she has the subscription and what you did affected hyour account and not the account of any other members sharing in the subscription. If she had canceled it then everybody would have been affected.

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Apple Music problem

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