Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 14 Pro Max won't send messages to groups with Android users

Still having issues with messaging to group of android users. New 14 pro max, can message them individually but not group?? Have tried all suggestions with no luck any other options?


[Re-Titled by Moderator]

iPhone 14 Pro Max

Posted on Dec 24, 2022 11:41 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 24, 2022 11:11 PM

Is your service through Verizon?

They have a programming issue with their iPhone 14's.

The issue is like this:

SMS texts can be sent to, and received from, google (android) phones.

MMS texts can't be sent or received either direction. Group messages are MMS and therefore, they fail.


Does this sound like what you are experiencing?

If so, you've got to call (or message) Verizon and they CAN fix this for you.

If the first person says that it's not on their end, ask for a supervisor.


I hope that you find this helpful :-)

3 replies
Question marked as Top-ranking reply

Dec 24, 2022 11:11 PM in response to Pkdbojs6

Is your service through Verizon?

They have a programming issue with their iPhone 14's.

The issue is like this:

SMS texts can be sent to, and received from, google (android) phones.

MMS texts can't be sent or received either direction. Group messages are MMS and therefore, they fail.


Does this sound like what you are experiencing?

If so, you've got to call (or message) Verizon and they CAN fix this for you.

If the first person says that it's not on their end, ask for a supervisor.


I hope that you find this helpful :-)

iPhone 14 Pro Max won't send messages to groups with Android users

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.