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Level 1

4 points

software update

everytime i want to install ios 15.7 it keeps saying not connected to the internet, but my phone is connected and the internet is working😡

iPhone 11, iOS 15

Posted on Dec 24, 2022 1:23 PM

Top-ranking reply

Level 10

209,061 points

Posted on Dec 25, 2022 5:08 AM

Please try again.

You need about 6 GB device storage and good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.

See the following Apple articles:

Update your iPhone, iPad, or iPod touch

If your iPhone, iPad or iPod touch won’t update

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

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