You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad won't turn on after iOS 16 update

unable to tun on ipad after updating to iOS 16


[Re-Titled by Moderator]

iPad, iPadOS 15

Posted on Dec 24, 2022 5:08 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 26, 2022 6:41 PM

Hello kiyan123,


Let's start off by checking the helpful steps in this article which can help with this issue: If your iPad won't turn on or is frozen. Follow this guidance:


"If your screen is black or frozen

Follow the steps for your device.

On your iPad without a Home button

  1. Press and quickly release the volume button closest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button until the device begins to restart.
  4. If your iPad doesn't turn on, follow these steps to check your hardware and charge your device. You might need to charge for up to an hour.
  5. If your iPad still doesn't turn on, contact Apple Support.


On your iPad with a Home button

  1. Press and hold both the Home button and the top button until you see the Apple logo.
  2. If your iPad doesn't turn on, follow these steps to check your hardware and charge your device. You might need to charge for up to an hour.
  3. If your iPad still doesn't turn on, contact Apple Support.


If your iPad turns on but gets stuck during startup

If you see the Apple logo or a red or blue screen during startup, try these steps:

  1. Connect your iPad to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
  2. Locate your device on your computer.
  3. While your device is connected, follow the steps for your device:
    • On your iPad without a Home button: Press and quickly release the volume button closest to the top button. Press and quickly release the volume button farthest from the top button. Press and hold the top button until your device begins to restart. Keep holding the top button.
    • On your iPad with a Home button: Press and hold both the Home button and the top button.


  1. Keep holding the button (or buttons) until you see the recovery mode screen.
  2. When you get the option to restore or update, choose Update.
  3. Your computer will download the software for your device. If it takes more than 15 minutes, your iPad will exit recovery mode, and you'll need to repeat steps 2-4."


If the issue persists, further assistance may be needed. We want to make sure you reach the right team for help with your iPad, so we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.


Thank you for participating in the Apple Support Communities and have a wonderful day.




1 reply
Question marked as Top-ranking reply

Dec 26, 2022 6:41 PM in response to kiyan123

Hello kiyan123,


Let's start off by checking the helpful steps in this article which can help with this issue: If your iPad won't turn on or is frozen. Follow this guidance:


"If your screen is black or frozen

Follow the steps for your device.

On your iPad without a Home button

  1. Press and quickly release the volume button closest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button until the device begins to restart.
  4. If your iPad doesn't turn on, follow these steps to check your hardware and charge your device. You might need to charge for up to an hour.
  5. If your iPad still doesn't turn on, contact Apple Support.


On your iPad with a Home button

  1. Press and hold both the Home button and the top button until you see the Apple logo.
  2. If your iPad doesn't turn on, follow these steps to check your hardware and charge your device. You might need to charge for up to an hour.
  3. If your iPad still doesn't turn on, contact Apple Support.


If your iPad turns on but gets stuck during startup

If you see the Apple logo or a red or blue screen during startup, try these steps:

  1. Connect your iPad to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
  2. Locate your device on your computer.
  3. While your device is connected, follow the steps for your device:
    • On your iPad without a Home button: Press and quickly release the volume button closest to the top button. Press and quickly release the volume button farthest from the top button. Press and hold the top button until your device begins to restart. Keep holding the top button.
    • On your iPad with a Home button: Press and hold both the Home button and the top button.


  1. Keep holding the button (or buttons) until you see the recovery mode screen.
  2. When you get the option to restore or update, choose Update.
  3. Your computer will download the software for your device. If it takes more than 15 minutes, your iPad will exit recovery mode, and you'll need to repeat steps 2-4."


If the issue persists, further assistance may be needed. We want to make sure you reach the right team for help with your iPad, so we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.


Thank you for participating in the Apple Support Communities and have a wonderful day.




iPad won't turn on after iOS 16 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.