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iphone information transferring

why is my old iPhone still showing going round and round with no timer saying, Finish new iPhone. Keep this iPhone near your new iPhone while your information is transferred.is it finish transferring?

Posted on Dec 25, 2022 7:33 AM

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Question marked as Best reply

Posted on Dec 27, 2022 8:37 AM

Hello peony224,


From what you've shared it sounds like you're using Quick Start to set up a new device. When the process is finished your devices will let you know. If the process takes a long time you may need to restart. A complete guide to using Quick Start is outlined here: Use Quick Start to transfer data to a new iPhone or iPad


Quick Start occupies both devices, so make sure that you choose a time when you won't need to use your current device for several minutes.

A new iPhone showing the Quick Start screen. The instructions ask you to put your old device near your new one. 

1. Make sure that your current device is connected to Wi-Fi and Bluetooth is on. Turn on your new device and place it near your current device. Follow the onscreen instructions to get started. If the prompt to set up your new device disappears from your current device, restart both devices.
2.Connect your device to Wi-Fi or your device's cellular network.
3.You might be asked to activate your cellular service.
4.Set up Face ID or Touch ID.
5.Choose how you want to transfer your data.
- If you download from iCloud, your apps and data download in the background so that you can start using your new device right away.
- If you transfer directly from your previous device, you'll need to wait for the transfer to complete on both devices before you can use them.
6.Keep your devices near each other and plugged in to power until the data migration process is complete. Transfer times can vary based on factors such as network conditions and the amount of data being transferred.


Regards.

2 replies
Question marked as Best reply

Dec 27, 2022 8:37 AM in response to peony224

Hello peony224,


From what you've shared it sounds like you're using Quick Start to set up a new device. When the process is finished your devices will let you know. If the process takes a long time you may need to restart. A complete guide to using Quick Start is outlined here: Use Quick Start to transfer data to a new iPhone or iPad


Quick Start occupies both devices, so make sure that you choose a time when you won't need to use your current device for several minutes.

A new iPhone showing the Quick Start screen. The instructions ask you to put your old device near your new one. 

1. Make sure that your current device is connected to Wi-Fi and Bluetooth is on. Turn on your new device and place it near your current device. Follow the onscreen instructions to get started. If the prompt to set up your new device disappears from your current device, restart both devices.
2.Connect your device to Wi-Fi or your device's cellular network.
3.You might be asked to activate your cellular service.
4.Set up Face ID or Touch ID.
5.Choose how you want to transfer your data.
- If you download from iCloud, your apps and data download in the background so that you can start using your new device right away.
- If you transfer directly from your previous device, you'll need to wait for the transfer to complete on both devices before you can use them.
6.Keep your devices near each other and plugged in to power until the data migration process is complete. Transfer times can vary based on factors such as network conditions and the amount of data being transferred.


Regards.

iphone information transferring

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