What do I do if I never received a trade in kit?
I purchased a new IPad for my daughter. When I placed the order I submitted a trade in. I received the new IPad, but never received the trade in kit.
iPad Pro, 12.9-inch, 6th Gen, Wi-Fi
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You can speak with an Apple Specialist at 1‑800‑MY‑APPLE.
Viewing & Changing Orders - Shopping Help - Apple
