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How to reset my forgotten passcode, device is not recognized by my apple ID

Hi all, recently I got a new iphone 11 from my cell phone company, it was unlock but when I started it, ask me to upload my face ID which I did. Then It ask for 6 digit passcode which is also I enter but unfortunately I forgot this number. Now this phone always asking for passcode and I dont get any option for face ID. what should I do now? I tried with Itunes, but This device is not in my device lists.

Posted on Dec 25, 2022 8:35 PM

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Posted on Dec 25, 2022 9:01 PM

If you forgot your passcode and are unable to unlock your iPhone, you can erase it to remove the passcode lock and restore it from a backup.


For a complete step-by-step guide, click here.


Need more help?


Click ▶︎ iPhone User Guide. 📖

1 reply
Question marked as Best reply

Dec 25, 2022 9:01 PM in response to hussainpb

If you forgot your passcode and are unable to unlock your iPhone, you can erase it to remove the passcode lock and restore it from a backup.


For a complete step-by-step guide, click here.


Need more help?


Click ▶︎ iPhone User Guide. 📖

How to reset my forgotten passcode, device is not recognized by my apple ID

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