Huge problem with Shaw and Apple Mail. Shaw now insisting I must use Shaw webmail.

Any Apple Mail Rules

Any https://c-command.com/spamsieve/ add-on

Has the user inadvertently marked ones' own e-mail address as a Spammer and thus Appended SPAM to the email

Possible there is a Spam Filer on the Web Interface Site enabled

ISP Independent e-mail Provider are plentiful

Personal do not use Bell ISP mail for anything of importance.

MY go to is iCloud.

If going outside of Shaw you maybe Able to Web Interface in and configure, on their site, to Forward All Message to the Other Account.

I do when Out of Canada for Wife's Bell Account.

They come in on my iClod account.

We don't know what Shaw is telling you so we can't give you any more specific information that something like this: https://support.shaw.ca/t5/internet-articles/how-to-set-up-your-shaw-email/ta-p/6497

If you haven't yet setup your e-mail according to these instructions, that would be your first step. Shaw even appears to support Exchange. That is what I would recommend.

I have heard of some providers that charge extra money for any e-mail service better than webmail. I didn't see any indication from Shaw's support pages that they are doing this. But I wouldn't know if they have changed policies and told you that specifically over the phone.

Can speak to Bell Canada using any e-mail client on Apple Computers to access ISP Mail Account

If I am located Outside of Canada and attempt to access Bell Canada e-mail account - No Go period.

For them, they claim the Bell Canada Mail Servers are located in Canada and will not allow IP Address from Outside CDN to work.

They further claim this is a Secure Feature .

Forced to use the Web Mail Portal

Drop any ISP that says you must use their web email solution and not the one provided by macOS. I continue to use Comcast as my cable provider and have not used a Comcast email solution in over 15 years.

" cannot send myself an email without it being marked (SPAM). If I email her from Mail she does not receive"

Paused and digested this again

It would appear the recipients' e-mail client or Provider is Tagging something specific in you message composed on Apple Mail as Spam

I am using Apple's Mail app with other email providers without issue. Backtracking somewhat, you should be able to use any ISP and with proper Mail app configuration and use your choice of email services other than the ISP's Mail solution.

Follow on and have to say would not be surprised if their Website is not up to date

Refer to link below

https://support.shaw.ca/t5/internet-articles/how-to-set-up-your-shaw-email/ta-p/6497

Ah, heresy to speak this way, but expected

Dear Bell Canada is not much better overall on their site either

Ah perhaps but here in the Great White North ( CDN ) the choices are far more limited to our Big Cousins south of the 49th