apple music not working on tv

when i open apple music, it says “network unavailable” but my wifi works well on other apps

55UK6500AUA,

Posted on Dec 26, 2022 8:15 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2022 3:40 PM

Hello sicken,


The following steps can help resolve issues with connecting to Apple Music:


  1. Check the system status page

Find out if there’s an outage for a service in your country or region.

Check Apple’s System Status page


2.Update your software

Update to the latest version of iOS or iPadOSmacOStvOSwatchOS, or software for your non-Apple device. Then try to connect again.


3.Check the date and time

Make sure that the date and time on your device are set correctly for your time zone. If the date and time are incorrect, update them or turn on the option to set date and time automatically.

On your iPhone or iPad: Open the Settings app. Tap General, then tap Date & Time. Get more help with date and time.

On your Mac: Open System Settings, click General, then click Date & Time. Or open System Preferences, then choose Date & Time.

On your Apple TV: Go to Settings > General > Date and Time.

 

If you still can't connect

If you tried all of the above steps and you still can’t connect, contact Apple Support.


If you can't connect to the App Store, iTunes Store, or other Apple services


Cheers.

 




 

2 replies
Question marked as Top-ranking reply

Dec 27, 2022 3:40 PM in response to sicken

Hello sicken,


The following steps can help resolve issues with connecting to Apple Music:


  1. Check the system status page

Find out if there’s an outage for a service in your country or region.

Check Apple’s System Status page


2.Update your software

Update to the latest version of iOS or iPadOSmacOStvOSwatchOS, or software for your non-Apple device. Then try to connect again.


3.Check the date and time

Make sure that the date and time on your device are set correctly for your time zone. If the date and time are incorrect, update them or turn on the option to set date and time automatically.

On your iPhone or iPad: Open the Settings app. Tap General, then tap Date & Time. Get more help with date and time.

On your Mac: Open System Settings, click General, then click Date & Time. Or open System Preferences, then choose Date & Time.

On your Apple TV: Go to Settings > General > Date and Time.

 

If you still can't connect

If you tried all of the above steps and you still can’t connect, contact Apple Support.


If you can't connect to the App Store, iTunes Store, or other Apple services


Cheers.

 




 

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apple music not working on tv

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