You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't add card to payment method

Hello, I can not add a card to the payment method, it says refusal

I can't link my card


[Edited by Moderator]

iPhone XR

Posted on Dec 26, 2022 10:50 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2022 12:05 AM

According to Apple:


How to complete your purchase if a payment failed or was declined:

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Add a different payment method and remove the old one
  5. Try to complete your purchase.


If you still can't make a purchase:

  • You might have an unpaid order. Learn how to pay an unpaid order.
  • Contact your financial institution. 
    • You might need to ask your financial institution to allow international purchases on your debit or credit card.
    • If you want to know why a debit card, credit card, or other payment method was declined, speak with your financial institution. Apple doesn't have information about why the payment method was declined.
  • In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.


Need more help?

1 reply
Question marked as Top-ranking reply

Dec 27, 2022 12:05 AM in response to flippuff

According to Apple:


How to complete your purchase if a payment failed or was declined:

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Add a different payment method and remove the old one
  5. Try to complete your purchase.


If you still can't make a purchase:

  • You might have an unpaid order. Learn how to pay an unpaid order.
  • Contact your financial institution. 
    • You might need to ask your financial institution to allow international purchases on your debit or credit card.
    • If you want to know why a debit card, credit card, or other payment method was declined, speak with your financial institution. Apple doesn't have information about why the payment method was declined.
  • In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.


Need more help?

Can't add card to payment method

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.