Camera and Microphone still on after using Whatsapp

Hi Itsme_16,

Thanks for using Apple Support Communities. We understand you are experiencing some concerns with your camera and microphone when using WhatsApp. We're happy to help. Check out the steps below to help resolve unexpected app behavior like you're describing:

1. If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
2. Since this is a third-party app, if this is the only app experiencing this issue and the previous resource doesn't help, connect with the app developer. See how here: How to contact an app developer

Thanks.

I have already contacted apple support twice; they tell me to uninstall/contact the developer. But the underlying issue is with iPhone itself. It's only happening on devices with the dynamic island I guess. Apple should take a look

I had similar issue.. closed all apps and green dot was still there..

When I done restart. I got some some transient screen for saying "WhatsApp caller" and then it disappeared.

After that there is no more green dot..

But even if there was no app running and I still saw green dot.. it's definitely iPhone/iOS issue rather than app or at least apple should make sure the apps are compliant to there privacy settings and iOS features.

Hope apple comes with some solution to avoid unnecessary frustration.

These are the few perks like security/privacy which apple makes apple.

I am facing the same issue on my iPhone 14 Pro Max. Seems like a bug which Apple needs to fix.

Only solution I found is to reboot my device.

Same with me. After every WhatsApp video call the green dot stays in the island unless I reboot. Can’t find another way to get rid of it, force closing the app doesn’t do it.

Yes, I am also facing same issue after almost every 2-3 days of using whats app video call. The green dot doesn’t go off even if close whats app and cleared the RAM. The only way is to restart your iphone. I had reported this issue to apple support long time back they suggested to uninstall what’s app and install it again but this doesn’t help. Then support team said this is what’s app issue not iPhone.

Apple support team should look into this as this is happening mostly in Iphone 14 pro series.

Thank you!

Hi,

Thanks for the reply to itske_16. Even I am facing the same issue.

The problem with green light not going off after a WhatsApp call does not seem to be an issue with the app. The reason I could not find this issue with other apps is because I do not use other apps for video calls.

There has never been a problem with WhatsApp on my other old phones or with my Android phones or phones with other OS.

This definitely seems to be a problem with IOS compatibility with WhatsApp since one of the comment says that the light didn’t go off even after they uninstalled WhatsApp.

This seems to be a privacy issue and need to be resolved ASAP. We do not dump this huge sum of money on a phone to be spied upon, this is for utmost security.

I request the team to look into this problem seriously and provide immediate resolution.

Thanks

I took my iPhone to an Apple Store. They did all the hardware checks and there was no problem on every single component of the phone.

The Genius Bar specialist believes it is an exclusive problem of Whatsapp. But it doesn't happen to all iPhones, why? How can we solve it? I also wrote to Whatsapp but they simply say to reinstall the app. I'm angry!

@Stevi_S Can you solve it please?

This is not a issue with whats app this js issue with iphone, i have totally uninstalled the whatsapp but still green dot showing, i didn’t expected these kind of issues from apple

Hey..did you found any solution..I am also facing similar issue.

Hi team,

Please look into this issue..its really irritating that all the time green light we are seeing and also for me its for long video calls..

Kindly check and provide us solution for this issue

Hi there,

Is there any updates in regards to this matter? It’s also happening to me.. any updates would be appreciated! Thank you!

Even i am facing similar issues

I have the same problem with my iPhone 14 pro. This annoying so much!