Whatsapp message search not working after changing to new iphone

I fixed it!!

I had the same issue and it takes like 20 minutes..

I started stucked in 1% then i went to icloud, apps using icloud, and deactivate whatsapp… came back to whatsapp and search something ans it was in 3%… the. go back to icloud and activate whatsapp… go back to Wsp and it was in 5%… back again to icloud, deactivate, and back again to whatsapp…. 7%…

and repeat the proces until 95% and it started to run alone…

now it works just like before..

try it!!

Found a solution:

Go to iOS Settings > WhatsApp

Disable the following:

• Background App Refresh
• Siri & Search > Learn from this App
• Siri & Search > Show App in Search

Then close WhatsApp.

Open WhatsApp and search something. If it prompts message/permissions for background refresh just ignore it and close WhatsApp again. Reopen WhatsApp and search something again. Repeat this until you see the % going up. Repeat until it reaches 100%.

PS: When I say close/reopen WhatsApp I mean go to the opened apps and swipe it up. You need to force close the app for this to work.

(open WhatsApp / open a chat window / go to search / search something and force close the WhatsApp / open WhatsApp again / go to chat search / search anything / force close /. Each time the preparing percentage went up by 1 or 2. After about 70-80 tries it’s done)

Try this, it worked for me :

Go to iOS Settings > WhatsApp

Disable the following:

• Background App Refresh
• Siri & Search > Learn from this App
• Siri & Search > Show App in Search

Then close WhatsApp.

Open WhatsApp and search something. If it prompts message/permissions for background refresh just ignore it and close WhatsApp again. Reopen WhatsApp and search something again. Repeat this until you see the % going up. Repeat until it reaches 100%.

PS: When I say close/reopen WhatsApp I mean go to the opened apps and swipe it up. You need to force close the app for this to work.

(open WhatsApp / open a chat window / go to search / search something and force close the WhatsApp / open WhatsApp again / go to chat search / search anything / force close /. Each time the preparing percentage went up by 1 or 2. After about 70-80 tries it’s done)

Hi! I had the same problem until I tried this Whatsapp search - Apple Community. Hope it can help you!

It takes me less than 5 minutes to fix the issue.

-first step is to update the whatsapp to latest version.

-open whatsapp again then try to search a word.

( It will start preparing the search, when it reaches 100% close whatsapp then the problem is fixed)

I fixed this same issue by updating the whatsapp app directly in the app store

If you have issues with a third-party application, contact the developer

I wrote to the Whatsapp Support chat and they said they’ve forwarded the issue to the corresponding teams and that they’re working on it. 🤷🏼‍♂️

I’ll update you here if I have news.

Did you tell them too? Any feedback from Whatsapp Support team?

In my case, thanks to the procedure explained in that thread, I’ve managed to obtain results when searching text! Finally I got rid of the ‘No results’ message. However it seems that new received messages are only updated in the search engine if I kill and re-open Whatsapp. I mean, I cannot search for a text which has just been received in a chat unless I kill and re-open Whatsapp. Anyone else experiencing this??

Same thing here. Search feature does not work. I tried uninstalling Whatsapp but with no luck, and now instead of showing “Preparing Results 0%” it just shows “No results”.

Please help!

Coolestfaun wrote:

Hello, I recently changed phones and whatsapp search is not working properly, I transfered everything via icloud to my new phones including the chat backups for whatsapp, but when I try to search for a word in general search bar or contact sesrch bar in whatsapp it shows “Preparing Results 0%) and it gets stuck like that for hours, not a single message shows up (even the ones I recieved after the backup) I tried to backup the chat, delete whatsapp, redownload and restore chats 4 times! I tried restarting my phone and connecting to different wifis as well as celluar data. I’m just so lost. I tried everything online that I could find. Does anyone have a solution for this? Please help :(

https://discussions.apple.com/content/attachment/ea4380b2-34ad-4bbc-af8d-86a0831e54f3

https://faq.whatsapp.com/

Coolestfaun wrote:

nothing helpful on their support page and they just said “Unfortunately, this issue is out of the scope of support that WhatsApp can provide.” which is probably an automated message.

Then contact their support.

Mariutz wrote:

Same thing here. Search feature does not work. I tried uninstalling Whatsapp but with no luck, and now instead of showing “Preparing Results 0%” it just shows “No results”.

Please help!

Tell whats app to help you with their product