I tried to get my 3months free Apple News, just got my new phone less than a week ago. When I clicked on the pop up, and tried, it said something was wrong, try again. Go to settings, try there , says cannot ?
iPhone 14 Pro, iOS 16
Hey there Marekit,
Thanks for reaching out to the Apple Support Communities. To get started, have you had a subscription to Apple News+ in the past? We ask because the offer would only be available for new Apple News+ subscribers.
For more details on the promotions terms and conditions, check out this link here: Apple News+ Offer Terms
If you are a new Apple News+ subscriber, and you meet all other eligibility requirements, check out this next link for help with troubleshooting issues with redeeming an Apple promotion: If you can't redeem your promotion for an Apple subscription - Apple Support
1. Make sure that you're eligible
To see if the promotional trial is still current, visit apple.com/promo. Most offers are available for only a limited time. To make sure that the device or subscription that you purchased qualifies for the offer, read the terms and conditions.
If your offer isn't listed, it might have come from another company. Contact that company for help with redeeming the offer.
2. Check if you or a family member already redeemed the offer
If you or a family member already redeemed the offer, you can't redeem it again.
3. Update the software on your device
Update to the latest version of iOS or iPadOS, macOS, watchOS, or tvOS. Then try to redeem the promotion again.
4. Sign in on the eligible device
To redeem some promotions, you need to sign in with your Apple ID on the eligible device. Then try to redeem the promotion again.
If your eligible device is a Mac and you've just set it up, you might need to wait at least 4 hours for the offer to appear.
5. Contact Apple Support
If you tried these steps and you still can't redeem the offer, contact Apple Support.
We hope that's able to help.
Have a great day!
Hey there Marekit,
Thanks for reaching out to the Apple Support Communities. To get started, have you had a subscription to Apple News+ in the past? We ask because the offer would only be available for new Apple News+ subscribers.
For more details on the promotions terms and conditions, check out this link here: Apple News+ Offer Terms
If you are a new Apple News+ subscriber, and you meet all other eligibility requirements, check out this next link for help with troubleshooting issues with redeeming an Apple promotion: If you can't redeem your promotion for an Apple subscription - Apple Support
1. Make sure that you're eligible
To see if the promotional trial is still current, visit apple.com/promo. Most offers are available for only a limited time. To make sure that the device or subscription that you purchased qualifies for the offer, read the terms and conditions.
If your offer isn't listed, it might have come from another company. Contact that company for help with redeeming the offer.
2. Check if you or a family member already redeemed the offer
If you or a family member already redeemed the offer, you can't redeem it again.
3. Update the software on your device
Update to the latest version of iOS or iPadOS, macOS, watchOS, or tvOS. Then try to redeem the promotion again.
4. Sign in on the eligible device
To redeem some promotions, you need to sign in with your Apple ID on the eligible device. Then try to redeem the promotion again.
If your eligible device is a Mac and you've just set it up, you might need to wait at least 4 hours for the offer to appear.
5. Contact Apple Support
If you tried these steps and you still can't redeem the offer, contact Apple Support.
We hope that's able to help.
Have a great day!
Cannot get three months free as promised
