Disney+ doesn't work on Safari when Private Relay is enabled

Hi,


When Private Relay is enabled, Disney+ doesn't display the Login screen, in Safari, and you just get a blank (black) screen. Neither setting of "Maintain general location" or "Use country and time zone" works, so I have to turn Private Relay off, in order to login to Disney+ and and watch movies, etc.


This is recent, as of the last week or two, as before it was working fine, and I've never had issues with Disney+ on Safari, on my MacBook Pro M1.


I've looked at the Safari console, but nothing obvious turns up when comparing the output with Private Relay on and off.


Is this Apple's or Disney's issue?


Other than turning off Private Relay, emptying the cache, removing Disney cookies and restarting Safari, any other way of fixing it?


Could Apple take a look at this and either fix it or contact Disney to fix it on their end?


Device: MacBook Pro M1

OS: Ventura 13.1.

Location: Toronto, 🇨🇦


Thanks in advance!


MacBook Pro Apple Silicon

Posted on Dec 28, 2022 9:58 AM

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Disney+ doesn't work on Safari when Private Relay is enabled

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