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Text messages - pictures

I am trying to send to people that have a Samsung phone pictures from my iPhone 14+ they’re not going through. How do I fix this?

iPhone 14 Plus, 16

Posted on Dec 28, 2022 5:26 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 28, 2022 5:46 PM

If your carrier is Verizon: When you activate an iPhone 14 on Verizon their automated system does not set up MMS correctly. To fix it you need to call Verizon tech support (611 on your phone), tell the nice representative who answers that you need to speak to a senior tech to fix a problem with the provisioning of MMS on your account. This is a universal problem with the iPhone 14 provisioning by Verizon, so the tech should know how to fix it. And hopefully the 1st tier reps will eventually learn also.

3 replies
Question marked as Top-ranking reply

Dec 28, 2022 5:46 PM in response to SheRaGies

If your carrier is Verizon: When you activate an iPhone 14 on Verizon their automated system does not set up MMS correctly. To fix it you need to call Verizon tech support (611 on your phone), tell the nice representative who answers that you need to speak to a senior tech to fix a problem with the provisioning of MMS on your account. This is a universal problem with the iPhone 14 provisioning by Verizon, so the tech should know how to fix it. And hopefully the 1st tier reps will eventually learn also.

Text messages - pictures

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