Contact names disappearing on iPhone 13 Pro

Frustratingly, some of my contacts are disappearing from my iPhone. The name is still there but no number but instead it suggests under phone “Siri found in WhatsApp).


it started off with a few but now there’s more and more - even my emergency contact. I’ve tried rebooting, toggling on ICloud contacts etc but nothing worked.


I noticed this when coming back from Amsterdam and it has just got worse. I have just updated to the latest iOS (16.2) but this has not helped at all.


It’s happening to more and more of my contacts each day. Help please

iPhone 13 Pro

Posted on Dec 28, 2022 8:28 PM

Reply
4 replies

Dec 28, 2022 8:41 PM in response to Nismail21

Nismail21 Said:

"Contact names disappearing on iPhone 13 Pro: [...]it started off with a few but now there’s more and more - even my emergency contact. I’ve tried rebooting, toggling on ICloud contacts etc but nothing worked. It’s happening to more and more of my contacts each day. Help please"

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Troubleshooting Deleted Contacts:

Enable Contacts in iCloud:

Set up and enable Contacts in the iCloud settings on your iPhone.  Go Here: Set Up and Use iCloud Contacts - Apple Support. If you have another device associated to this account, then enable Contacts in iCloud on that device too. All should presumably sync.


Restore from a Backup:

Do you have a backup of your iPhone, prior to all of this? If so, restore your iPhonefrom it.

Dec 28, 2022 9:39 PM in response to Nismail21

Nismail21 Said:

"Contact names disappearing on iPhone 13 Pro: Thank you for your response. I’ve already tried the iCloud contacts to no avail unfortunately. I will have to check iCloud to see if I have a backup from before 12 December. Thanks for responding :-)"

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Retrieving Contacts:

Check Other Device's Contacts App:


Dec 31, 2022 7:03 AM in response to TheLittles

Thank you for your help. All contacts are on my Mac and I am able to export the files but whenever I add the contact back in the next day its deleted again. This is not happening for all contacts only some. It's really frustrating. It shows there is a number in "whatsapp" associated to it according to "Siri" but it doesn't show the number on the phone. The disappearing of contacts seems to be getting worse. :-(

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Contact names disappearing on iPhone 13 Pro

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