Too many ERRORS when transfer photos from iphone 14pro to pc

Hi there,

My wife was always with newest Galaxy phones but I bought her a iphone 14pro 2 month ago because she said the iphone camera is better than the one she was using.

Today I tried transfer her photos and videos to pc. I found that there were 1,283 files including 200 video files. (No live photos. I found that it's so annoying)

Everything was OK until I found hundreds of files loss because of error when I try to transfer files to my pc (window 11).(I don't know how many files are failed cause the dialog box doesn't say it. But I know that only about 25 out of 200 videos are successfully transferred) I'm using usb cable which came with iphone 14pro and I'm personally always using iphones from iphone 4th gen and quite confortable with pc and itunes etc.

The videos can be well played on iphone and nothing wrong with it at all but cannot be transferred to pc. I tried different ways to move but has never been succesful. I was not able to play them on pc when the files are still in iphone.

I need to empty the stroage because we are going on a holiday overseas.

I don't want to use icloud for store photos.

Please help!!

Thank you for any help in advance.