Verification Error on Fire Stick

Hi everyone,

I keep getting a "Verification Failed" when trying to sign in on the Apple TV App on my Fire TV Stick 4K. I know I'm putting my password correctly.

This is the second Fire Stick device that I am signing into. The first device, there was an option to sign in through a QR code. However, I am not getting that option for the Fire TV Stick 4K.

I have also made sure the that my Fire TV Stick 4K is fully updated.

Can someone please help? I'm not sure what I'm doing wrong.

Posted on Dec 29, 2022 8:56 AM

Top-ranking reply

Jmanna13

Community Specialist

Posted on Dec 30, 2022 11:41 AM

Hello evenstarr14,

Thanks for reaching out to Apple Support Communities. We see you have some questions about your Apple TV app not working on your Fire Stick, and we'd like to help. The following link can help make sure the one you're using is compatible: Apple TV app - Devices - Apple

Have you tried to Reset the Apple TV App ?

Reset the Apple TV app

If you’re having problems and the Apple TV app still doesn’t respond after restarting, try resetting the Apple TV app. When you reset the Apple TV app, all data is erased, including your accounts and configuration.

In the Apple TV app , navigate to Settings.

1) Go to Reset, then select Reset.

2) Resetting the Apple TV app restores it to original settings and removes your personal information, TV shows, and movies from the smart TV.

If you still have issues, please Contact Apple Support.

Regards.

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Verification Error on Fire Stick

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