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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
What do I do to install "Apple Mobile Device Service" (AMDS) on my Windows 11 PC. iTunes has been installed and re-installed.
Windows, Windows 10
If you installed iTunes from the Microsoft Store then it likely doesn't appear as a separate service any more, whatever it does is probably all sandboxed and wrapped up inside the iTunes app. What error message are you getting?
tt2
I followed your instructions in an attempt to get Win 11 iTunes to recognize my iPod. When I got to the part where I was supposed to work with AMDS by way of Services.msc AMDS didn't exist on the list to select.
I went on and found the Apple Mobile Device USB Driver, right clicked and worked through your instructions and ran Update the Apple iPod USB Driver. Windows reports that this was successful.
disconnected iPod, rebooted PC, connected iPod. The iPod shows in Win File Explorer as Drive F:, but iTunes still does not recognize it.
I have 3 iPods and iTunes doesn't recognize any of them, even though Windows does.
Next?
AMDS isn't in Services.msc list
