Keyboard not coming up on some apps
I use the Instacart app. My new iPad Pro I just received for Christmas does not have keyboard come up when I need to type to search for an item. What can I do to fix this?
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User profile for user:
justin_900
User level:
Community Specialist
Hello Leslieschauv,
Welcome to Apple Support Communities!
We want to help get the Instacart app and your keyboard working as expected.
Although the title does not match your exact issue, use these steps first for an app related issue like this:
"If an app on your iPhone or iPad doesn't work as expected, try this.
- Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."
This Apple Support page has the full details: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
We hope these steps can help isolate and resolve the issue so you can see the keyboard when using this app. Let us know if the issue happens with other apps too or if you see any error messages.
Cheers!