Apple ID Reentry

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Level 1

5 points

Apple ID Reentry

Actually, it wasn’t the icloud sign in directle. I receive a notice that says “update Apple ID Settings”. When I enter the correct password, it just returns to the same screen, but then I cannot enter anything…It just continues back to that original. I have tried to shut the phone off and restart, but it again asks for ID password, and repeats the issue.

i have reentered new passwords 5 times, and my iPad will accept the password, the iphone 12 Pro Max will not.

iPhone 12 Pro Max, iOS 16

Posted on Dec 29, 2022 12:44 PM

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Answer 1

Top-ranking reply

J_Johnnyboy

Community Specialist

Jan 1, 2023 12:56 PM in response to JEANNIEK1

JEANNIEK1, Since you're still experiencing the same issue after giving the previous troubleshooting steps a try, we recommend contacting Apple Support directly so that they can work with you to find a solution.

You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service Thank you for participating in the Apple Support Communities. Cheers!

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Answer 2

Dec 30, 2022 2:34 PM in response to JEANNIEK1

Hello JEANNIEK1,

Welcome to Apple Support Communities! It sounds like you need help with update Apple ID settings not going away. We completely understand why you'd reach out, and are happy to help.

Are all of your devices updated? If not, let's make sure they are updated.

Update your iPhone or iPad

Also, what happens if you go to iCloud.com? Some people have reported success by going to iCloud.com from a computer and logging in.

Please have a look and let us know if this helps!

Cheers!

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Answer 3

KMB_12

Community Specialist

Dec 31, 2022 2:14 PM in response to JEANNIEK1

Hi JEANNIEK1,

Thank you for using the Apple Support Communities! To help further isolate, are you able to turn on iCloud Keychain? To enable this, please follow the steps below:

Set up iCloud Keychain

1. Tap Settings, tap [your name], then choose iCloud.

2. Tap Passwords and Keychain.*

3. Turn on iCloud Keychain. You might be asked for your passcode or Apple ID password.

Thank you.

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Answer 4

JEANNIEK1 Author

Level 1

5 points

Dec 31, 2022 9:37 AM in response to merlinapple

Yes, I have updated both my iPhone 12 Pro Max, and iPad Pro (5th generation) to 16.2.

I can go to iCloud OK, but message still shows on iPhone that I need to sign in again to use all settings, and have end to end encryption.

I have reset password on both iPad and iPhone 2 today. iPad is OK iPhone keeps asking for me to sign in again.

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Answer 5

JEANNIEK1 Author

Level 1

5 points

Dec 31, 2022 3:34 PM in response to KMB_12

I can enter that on my iPad, and it shows it is Syncing. On the iphone, it shows off, and when I enter it, and press Sync, it asks r Apple id settings to be updated so the iphone can use end-to-end encryption. After I enter password, it just turns it off again. Thanks

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Apple ID Reentry

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