New iCloud Terms and Conditions warning on Apple TV

Hi there EricDu,

Welcome to Apple Support Communities. We want you to be able to use your new Apple TV and help you get past accepting the Terms & Conditions. Due to the issue and details you advised, we'd recommend reaching out to our support teams directly for help with this. They'll be able to gather information and look into what might be going on.

You can reach them here: Get Support

You can also find our phone number for your region at this link: Contact Apple for support and service

All the best.

Here is what worked for me (I do not have iPhone or tablet and you cannot do this on a laptop - very annoying @apple).

1. Go to the home screen on you Apple TV.
2. Open/launch Settings App.
3. Navigate to "Users and Accounts" settings item.
4. Then choose the user whose iCloud terms and conditions need to be accepted. In my case my account was the default user. Click/Select that user.
5. Scroll down to "iCloud" (it will show the email used for your account). Click on it.
6. Sign out from iCloud (on your Apple TV)
7. Then sign back in. Now you will be offered the opportunity to accept iCloud terms and conditions.
8. If you agree with the terms and conditions, accept them (at your own risk, of course) and enjoy uninterrupted Apple TV.

These instructions should be on the Apple website.

it doesn't matter if you have the latest version, I've tried logging into my iCloud account on my brand new MacBook and and there is no way to update the terms and conditions anywhere! A little frustrating...

You don’t need another Apple device. Your Apple TV most likely has a OS of 16.

On your Apple TV just go to Settings -> Users and Accounts -> Select the users Apple ID -> Log out and then Log back in. It’ll ask you to accept the terms and conditions and you’ll be good to go. It may take a few minutes for the User settings to update so be patient but once it does the message will no longer appear.

This does not work. I logged out I logged back in. I excepted the terms and conditions. No problem there. Then when I went to the App Store it asked me to accept terms and conditions again, I select OK, and shows me a screen that says nothing but “coming soon.” I am completely stuck. Apple really mess this one up.

Same here, but I'll go you one better: I *do* have an iphone, and I *still* have no idea how to "accept the new terms and conditions..." How, Apple? I click OK on the apple tv, so that warning goes away and I can use it, but what do I do on my iphone? Nothing pops up, and when I open the apple tv app on my iphone there's nothing asking me to do this. Huh??

message to EricDu. You're the man ! I dont think im stupid but puzzles & tricks like this cause me to pause and wonder. What is wrong with Apple that they would cause such confusion? Is it like tv commercials, designed to illicit an emotion so you would remember? This is the craziest thing to do. I just want to enjoy my apple tv4k youtube End Times, Eschatology videos like CJ Loviks 2023 END-TIMES PROPHECY (70th Week of Daniel Revealed)

i have the same, tried all the solutions. There’s even a couple of articles on this bug and a twitter post with 950000 views on this very issue. It’s astonishing that apple has ignored this bug for so long. The only solution that was given was log in and out of iCloud, that was apparently from apple, but then they removed that as a solution because it does not work.

Absolutely ridiculous! Do I now have to buy an iPhone to be able to watch Apple TV uninterrupted?

I just did. Thanks!

THANK YOU!!

You don’t need another device. It means your Apple TV.

How embarrassing that Apple support didn’t just tell you to go into your Apple TV settings. If you don’t own another Apple device, that should be obvious.