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Touch ID setup

Unable to complete Touch ID setup please go back and try again

iPhone 6s Plus, iOS 15

Posted on Dec 29, 2022 5:57 PM

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Question marked as Best reply

Posted on Dec 30, 2022 12:34 AM

Make sure that you have the latest version of iOS or iPadOS. Make sure that your fingers and the Touch ID sensor are clean and dry. For the Touch ID sensor, use a clean, lint-free cloth to wipe off any dirt or debris. Your finger should cover the Touch ID sensor completely, touching the surrounding metal ring.


If Touch ID isn't working on your iPhone or iPad - Apple Support


2 replies
Question marked as Best reply

Dec 30, 2022 12:34 AM in response to m26_

Make sure that you have the latest version of iOS or iPadOS. Make sure that your fingers and the Touch ID sensor are clean and dry. For the Touch ID sensor, use a clean, lint-free cloth to wipe off any dirt or debris. Your finger should cover the Touch ID sensor completely, touching the surrounding metal ring.


If Touch ID isn't working on your iPhone or iPad - Apple Support


Touch ID setup

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