I receive all of my children’s app approval requests but when I click on them, it just shows loading for several minutes and then gives an unexpected error. I can approve apps in person but not in app purchases so I need this fixed. I opened the App Store to make sure my App Store was working and it loads right up. How do I fix the loading issue?
iPhone 13
Try the things in this document just so you can say you have: If Ask to Buy isn't working - Apple Support
If you still have problems:
Contact Apple. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support
Try the things in this document just so you can say you have: If Ask to Buy isn't working - Apple Support
If you still have problems:
Contact Apple. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support
Unable to approve/deny app requests
