Is there a way to get rid of the notification that battery is not genuine

I got a new battery installed and I’m getting a notification that it is not genuine. Is there a way to delete this notification so it doesn’t display the red number on my Home Screen

iPhone 11 Pro, iOS 15

Posted on Dec 30, 2022 11:20 AM

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Question marked as Top-ranking reply

Posted on Dec 30, 2022 12:57 PM

The only way to completely get rid of the notification is to get a genuine battery. I believer the badge (the little red number) will eventually go away. However, you always see the message under Settings>Battery as long as you have a non-genuine battery.

6 replies

Dec 30, 2022 1:04 PM in response to drmontavon

In addition to the message about a non-genuine Apple battery, the settings for Battery Health / Maximum Capacity will usually not work when the wrong battery has been installed.


You can check this as follows:


Tap Settings

Scroll down and tap Battery

Tap Battery Health > Maximum Capacity


What information appears here?


To get things working correctly again, you need to get a genuine battery installed at either the Apple Store or an authorized Apple Service shop. No one else has access to genuine batteries from Apple.

Dec 30, 2022 2:24 PM in response to drmontavon

The frustrating part is they told me it was a genuine apple and they were authorized repairmen.


Then, take the phone back and have the correct part installed. Don't let the shop off the hook. Either you got a "knock off" battery or the installation was not done correctly.


If the shop really was "Apple authorized", you will be getting a follow up survey from Apple asking about the service that you received. Apple needs your honest answers to help improve service. If you don't get a follow up survey, the shop was not really "authorized" for Apple. It's that simple.

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Is there a way to get rid of the notification that battery is not genuine

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