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3rd Gen AirPods won't wirelessly charge

My 3rd gen AirPods won't wirelessly charge. Why?

Posted on Dec 30, 2022 1:20 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 31, 2022 5:48 PM

Hi PhilPawlusiak,


Thanks for contacting Apple Support Communities!


We understand that you're unable to wirelessly charge your AirPods and you've already reviewed "If your AirPods won’t charge".


In order to wirelessly charge your AirPods, you will need a Qi-compatible charger.

If you have a Qi-compatible charger that will charge other devices, you may consider resetting and cleaning your AirPods and their case and try again. We've included instructions below:


How to reset your AirPods and AirPods Pro

"You might need to reset your AirPods if they won't charge, or to fix a different issue.

  1. Put your AirPods in their charging case, and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case, and put your AirPods in your ears.
  4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
    • If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
    • If your AirPods don't appear there, continue to the next step. 

5. Put your AirPods in their charging case, and keep the lid open. 

6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*

7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.

AirPods can be associated with one Apple ID. If you want to use AirPods (3rd generation) or AirPods Pro (1st or 2nd generation) that someone else has used, they first need to remove the AirPods from their Apple ID."


How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods


If you're still unable to wirelessly charge your AirPods after cleaning and resetting them, they may require service. We'd suggest that you contact Apple directly to help you to determine your options. You can reach them here: Contact Apple Support


We hope this helps.


Take care!


1 reply
Question marked as Top-ranking reply

Dec 31, 2022 5:48 PM in response to PhilPawlusiak

Hi PhilPawlusiak,


Thanks for contacting Apple Support Communities!


We understand that you're unable to wirelessly charge your AirPods and you've already reviewed "If your AirPods won’t charge".


In order to wirelessly charge your AirPods, you will need a Qi-compatible charger.

If you have a Qi-compatible charger that will charge other devices, you may consider resetting and cleaning your AirPods and their case and try again. We've included instructions below:


How to reset your AirPods and AirPods Pro

"You might need to reset your AirPods if they won't charge, or to fix a different issue.

  1. Put your AirPods in their charging case, and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case, and put your AirPods in your ears.
  4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
    • If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
    • If your AirPods don't appear there, continue to the next step. 

5. Put your AirPods in their charging case, and keep the lid open. 

6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*

7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.

AirPods can be associated with one Apple ID. If you want to use AirPods (3rd generation) or AirPods Pro (1st or 2nd generation) that someone else has used, they first need to remove the AirPods from their Apple ID."


How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods


If you're still unable to wirelessly charge your AirPods after cleaning and resetting them, they may require service. We'd suggest that you contact Apple directly to help you to determine your options. You can reach them here: Contact Apple Support


We hope this helps.


Take care!


3rd Gen AirPods won't wirelessly charge

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